China Professional Car Wiring Harness Manufacturer

How to handle quality issues or returns?

At JinHai, if there are any quality issues with the goods we ship, we generally handle them in the following three ways:

• If the product cannot be repaired, JinHai will directly send the customer a good product to replace the defective one;

• If the product is repairable, JinHai will negotiate with the customer and coordinate with a third party approved by the customer to assist with the repair, and the cost will be borne by JinHai;

• Under normal order conditions, JinHai will give customers products at a rate of 0.1% of the order amount for later product maintenance or replacement.

Quality begins with details, and service builds trust. The Jinhai after-sales team is dedicated to resolving your issue!